General Information
Our mission is to make it fast and easy for businesses to delight their customers and employees.
We provide businesses of all sizes with modern SaaS products that are designed with the user in mind. We started with Freshdesk, our customer experience (CX) product, and later expanded our offering to include Freshservice, our IT service management (ITSM) product. We then expanded our product offering to include a more complete customer relationship management (CRM) solution, which includes sales force and marketing automation. Finally, business users can have the power of modern SaaS technology with the ease of use of the most widely used consumer internet services. As of June 30, 2021, approximately 52,500 businesses used our software to delight their customers and employees.
(Note: Freshworks priced its IPO on Sept. 21, 2021, at $36 – $2 above the top of its recently revised range of $32 to $34 – and sold 28.5 million shares, the same number of shares as in the prospectus. The deal’s price range initially was $28 to $32.)
Employees: 4141
Founded: 2010
Contact Information
Address 2950 S. Delaware Street, Suite 201 San Mateo, CA 94403, US
Phone Number (650) 513-0514
Web Address
View Prospectus: Freshworks
Financial Information
Market Cap $9287.3mil
Revenues $308.1 mil (last 12 months)
Net Income $-1.85 mil (last 12 months)
IPO Profile
Symbol FRSH
Exchange NASDAQ
Shares (millions): 28.5
Price range $36.00 - $36.00
Est. $ Volume $1026.0 mil
Manager / Joint Managers Morgan Stanley/ J.P. Morgan/ BofA Securities/ Jefferies/ Barclays
CO-Managers Baird/ Canaccord Genuity/ JMP Securities/ Needham & Co./ Nomura/ Oppenheimer & Co./ Piper Sandler/ Raymond James/ AmeriVet Securities/ CastleOak Securities/ Ramirez & Co./ R. Seelaus & Co.
Expected To Trade: 9/22/2021
Status: Priced
Quiet Period Expiration Date:
Lock-Up Period Expiration Date:
SCOOP Rating
Rating Change