General Information
We have pioneered a video-first, enterprise-grade software-as-a-service (SaaS) platform that enables organizations to see and hear the experiences of real people as they engage with products, designs, apps, processes, concepts, or brands. Our platform captures authentic, credible, and highly contextualized customer perspectives from targeted audiences who have opted in to share their thoughts, whether for digital, real-world, or omnichannel experiences. Using machine learning, our platform analyzes these perspectives and surfaces key moments of insight rapidly and at scale. This helps organizations to free up time and resources and make better customer experience decisions faster using the power of video to drive alignment and action.
(Note: UserTesting, Inc. cut its IPO at pricing on Nov. 16, 2021, to 10 million shares, down from 14.17 million in the prospectus, and priced the IPO at $14 – $1 below its $15-to-$17 range – to raise $140 million. That’s sharply below the estimated IPO proceeds of $226.72 million, based on mid-point pricing at $16 and the 14.17 million shares in the prospectus.)
Employees: 705
Founded: 2007
Contact Information
Address 144 Townsend Street San Francisco, California 94107
Phone Number (650) 567-5616
Web Address
View Prospectus: USERTESTING, INC.
Financial Information
Market Cap $2271.04mil
Revenues $134.3 mil (last 12 months)
Net Income $-41.7 mil (last 12 months)
IPO Profile
Symbol USER
Exchange NYSE
Shares (millions): 10.0
Price range $14.00 - $14.00
Est. $ Volume $140.0 mil
Manager / Joint Managers Morgan Stanley/ J.P. Morgan
CO-Managers Piper Sandler/ Truist Securities/ William Blair/ Canaccord Genuity/ Needham & Co./ Oppenheimer & Co./ Raymond James/ Baird/ Loop Capital Markets/ Academy Securities
Expected To Trade: 11/17/2021
Status: Priced
Quiet Period Expiration Date:
Lock-Up Period Expiration Date:
SCOOP Rating
Rating Change